For many of you veteran Jive customers you know we tailor the JiveWorld Advanced Track for customers who have been in the trenches 2+ years or more and we look for stories covering challenges around reinvigorating engagement or proving the value.
While we received a lot of submissions for JiveWorld speakers, this year I want to up the ante for the talks in the Mature Community track. I'm about to close my selections for this track and I'm looking for 2-3 amazing internal / employee stories from leaders who have battle scars to show from their hard won successes in the trenches. We know many veteran customers have been in this industry 5 years or more and you're tired of the foundation stories. In the past we've dealt with challenges of managing global communities, measurement dashboards and ROI, effectively using surveys to target your change programs, specific tactics in coaching executives on digital literacy, using Jive to drive innovation and idea jams, benchmarking your program and more. We really try to stay away from telling you how to launch and we focus stories on the more tactical, tough challenges.
- The Ask: If you think you have an amazing story to share that proved DRIVING DEEPER GROWTH, ENGAGEMENT for an internal, employee community, we want you to comment below and submit your story for JiveWorld17 by close of business Friday, February 10, 2017.
- Deadline: COB Friday, February 10, 2017
- Themes to inspire you
- To submit to present in this track / session comment below with the following:
The Ask: If you think you have an amazing story to share that proved DRIVING DEEPER GROWTH, ENGAGEMENT for an internal, employee community, we want you to comment below and submit your story for JiveWorld17 by close of business Friday, February 10, 2017.
Deadline: COB Friday, February 10, 2017
Themes to inspire you
The themes you could address can cover any one of the following:
- Reinvigorating the community program strategy and budget and successfully securing renewed executive commitment
- Effectively selling your staffing growth plans for your community program (what are the roles, how did you justify the roles? what hurdles did you have to overcome? what skills did you look for? how did this help you grow your program?)
- Key strategies used to drive expanded growth and use cases in a 2+ year employee community
- Deep dive on unique strategic use cases (what the use cases were, who signed up to "own" the business sponsorship, what the use case looked like in the platform or outside the platform, what successes did you see and did it inspire more to join in?0
- Beyond Advocates and Champions 101 (what did you do to pay extreme attention to this group, how they helped you get work done in the community or in communicating/trainnig, what tactics were successful, what did you wish you did better?)
- Challenges of managing a global, multi-language community and how you addressed it
- Challenges in dealing with community sprawl, managing a clean up and/or revamping the community site architecture
- Challenges in effectively redesigning a community, put member user experience first
- Effectively migrating to cloud and managing a change program to address training, comms and new uses
- Other ideas you have?
To submit to present in this track / session comment below with the following:
- Your name and email address (I will need a way to reach out to you directly)
- Your topic idea title (address one of the themes above or a unique one of your own)
- Your current employer (must be with an active Jive customer account and have an internal / employee community)
- Abstract. This can be 5-10 sentences or bullets and should include:
- Problem statement: What was the problem you needed to solve? Why was that a problem?
- What specific 3 things did you do to address the problem? (Don't just say we addressed our advocate program. Tell us what specific tactics you used that uniquely involved advocates differently - i.e. we got HR / direct managers to approve specific KRAs that counted against individual development goals to do x,y,z in the community that aligned with a corporate initiative of x. We outlined expected resource commitments and specific programs we asked them to run - sample a. Give us enough of an overview so we have a sense about the tactics will help us determine unique ideas you addressed.)
- What evidence did you collect that your actions were a success? Or if it failed, what insights will you share on what you wish you did differently (failures are learning opps, too, for all of us). Did you get feedback from execs or use case members? Did you reduce costs, change a process or help close a deal differently?
Message was edited by: Claire Flanagan