2 Replies Latest reply on Feb 7, 2017 11:11 AM by saimanti

    lost my password

    saimanti


      Lost my password on Lahey community. How to retrieve?

        • Re: lost my password

          Hi saimanti,

           

          From your description, there should be a couple of options available.

           

          1. Depending on the type of authorization being used in your instance, you might see the following "password reset" option available when logging into your instance:

          Screen Shot 2017-02-07 at 9.19.26 AM.png

           

          2. If you are authenticating through an external identity management system (LDAP/SAML) you might have alternative options available, so would suggest reaching out to the Community Manager of your instance as they might have a more targeted reply for your specific configuration.

           

          3. An admin of your instance might also have the following option available to them via the admin console >> people page as well:

          Screen Shot 2017-02-07 at 9.22.49 AM.png

           

          Thanks,

          Jesse