15 Replies Latest reply on Feb 22, 2017 1:08 PM by gbrettmiller

    If I change the status of an idea, why does it go back into moderation?

    cally.latchford

      We have moderation turned on for ideas, using Jive 8 (hosted). I don't think this was always the case, but when we have a new feature release I like to go back through the submitted ideas and update any to "delivered" or "already offered" or something of the sort from the dropdown list. But since I'm editing the idea in order to move the status, it kicks it back into the moderation queue.

       

      This is problematic because when I then re-approve the idea, the original contributor gets a notification that their idea was accepted. But it's old.. and it already WAS accepted. Is there a setting or another way to edit idea status without editing the entire idea and thus re-moderating?