1 Reply Latest reply on Feb 17, 2017 9:31 AM by jesse.fuller

    Jive Daily

    jilshingledecker

      I am not able to register with Jive Daily app even though I'm using tbe same login info as I do with Jive Works.

        • Re: Jive Daily

          Hi Jil Shingledecker,

           

          Reviewing through your description, I would like to clarify if you are attempting to access the Jive Works community with the Jive Daily app, or your own Jive instance with the Jive Daily app?

           

          If this is for the Jive Works community, that is expected as the current version of Jive the Jive Works community runs on is not compatible with Jive Daily. However, if you are attempting to access your Jive Cloud instance with the daily app, using the same credentials you would use when accessing your instance via a desktop browser and it is not working I would recommend submitting a case in your customer group ( MyJive Secret Support Group Administration FAQ ) as a next step so that a member of our support team can assist with further investigations into your instance.

           

          Thanks!