3 Replies Latest reply on Feb 27, 2017 6:23 AM by saravanan.michael

    [ESC] /[SCB] - Mobile screen layout overlapping  & content search issues (iOS v3.3.9 & v3.3.10)

    varinder.sandhu

      Branched from an earlier case https://community.jivesoftware.com/casethread/440899

       

      Case: Issues noticed after deploying the mobile app in UAT

      Instance Type: On-prem

      Jive version: 7-0-4-0

      Jive for iOS version tried: 3.3.9 and 3.3.10

       

      Problem Description: SCB users have noticed screenshot layout overlapping issues in their UAT instance. They were able to modify, sign and deploy .ipa file successfully. The usability concerns reported by users required to be fixed asap because they have they a release on 28th of Feb. 2017.

       

      Main issues noted here are:

       

      1. SCB login screen is not loading properly as seen in the screenshot below. It is working in iPad but does not works with iPhone.

      Screen Shot 2017-02-24 at 13.27.43.png

       

      2. Once user is logged into their profile, they can see layout overlapping behaviour:

      Screen Shot 2017-02-24 at 13.29.52.png Screen Shot 2017-02-24 at 13.30.27.png

       

      3. A new blog is created and once they try to search for newly created blog, it does not appear in the search results:

      Screen Shot 2017-02-24 at 13.32.08.png

       

      Mor Avital - Please can someone from mobile team look into it?

       

      Kind Regards,

      Viki Sandhu

       

       

      cc Darrell Cook Simon Levene Saravanan Michael Vijay Anand Delfin Juan