15 Replies Latest reply on Mar 16, 2017 6:34 AM by jrafter

    Is there a way to measure if community members use search or navigation to find content?

    Patty McEnaney

      We have recently hired a content strategist, marysbutler, and she has been very helpful to us as we begin to identify the important metrics we want to track. We would like to know if members are searching or using navigation to find content. Mary has suggested that "click tags" would enable us to do that. Does Jive support click tags? If not, is there a way to determine if members are searching or using navigation, and, if so, is there a way to measure it. My new favorite JiveWorks community member, b.taub may have something to share on this.

       

      +gargib' abu.thomas raji.gopinath@trv.envestnet.com