1 person found this helpful
There isn't that much infomartion to see what the issue is..
where is the video coming from? Jive allows videos from Cisco Show and Share, dailymotion.com, veoh.com, vimeo.com, youtube.com
if coming from your files, did you make sure that the video is saved with a supported extension (like .WMV, or MP4)
hope this helps!
I'm having this problem too! Mine is a .mov and I haven't had problems before...