2 Replies Latest reply on Mar 22, 2017 9:11 AM by jesse.fuller

    Can we upload dxf files?

    Ian Anderson

      Dear All,

      Can we upload dxf files onto our cloud instance?   My colleague tried to upload two .dxf files containing AutoCAD drawings.  Our instance doesn't accept them  either on a blog attachment or uploading them as files. See the attached screen grab. Although their size is in the region of tens of kB our instance doesn't accept them as the files are 'too big'. Uploading a single file only didn't change the situation.

       

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      Any suggestions?

      Thanks, Ian

        • Re: Can we upload dxf files?
          Ian Anderson

          FYI - I have raised a support case regarding this question, and will share what I learn.

          Cheers, Ian

            • Re: Can we upload dxf files?

              Hi Ian,

               

              Reviewing through your description, this appears to be an issue being tracked as CLOUD-4493, where DXF files are reported as "too large" when uploading them into a Jive instance. Reviewing through the bug's notes, one potential workaround for this behavior is to zip up the file prior to uploading it into your instance. Additionally, this behavior can be confirmed and tracked in your support case.

               

              Thanks!

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