7 Replies Latest reply on Mar 24, 2017 11:06 AM by knarwani

    Groups Invitation Question

    knarwani

      Good Day,

       

      I am trying to better understand how the invitations for groups work. I noticed there is an option to invite people to a group using an email address rather than a username. I am wondering if the option of inputting email addresses is only limited to individuals who already have user accounts within Jive (We are using Jive-x 8.0.) Asking because a user reached out to me and is having trouble inviting someone who does not yet have a username within our External Community to the secret group she created. The message the user gets when she tries to send out the invitation to join is "At least one valid invitee must be specified." The user in question did invite a number of other individuals to the group using their email addresses, but she only encountered this issue for the one email address.

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