1 Reply Latest reply on Apr 3, 2017 9:24 AM by jesse.fuller

    Are videos no longer part of reports for Jive 9.0?

    lauren.hogue

      Hello,

       

      In Jive 7, I recall videos were part of the reports we were able to see in CMR/reports tab, and were included on in the CSV file downloads we received. We upgraded to Jive 9 earlier this month, and we're seeing that videos are no longer listed? Is this expected?

       

      I see this idea (Add events, video and images to CMR Content reports - repost ) and can't speak to events or ideas, but seem to remember videos already being included in our previous version.

       

      Any insight on this would be helpful. Thanks!

        • Re: Are videos no longer part of reports for Jive 9.0?

          Hi Lauren,

           

          From your description, it sounds like you are running into an issue being tracked as CUSTOM-2565 in the Jive 9 platform. However, to confirm and track this behavior, please submit a case in your custom group where a member of our support team can assist in linking your instance to this issue and provide updates and additional information on this issue.

           

          Thanks!

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