In Jive 7, I recall videos were part of the reports we were able to see in CMR/reports tab, and were included on in the CSV file downloads we received. We upgraded to Jive 9 earlier this month, and we're seeing that videos are no longer listed? Is this expected?
I see this idea ( ) and can't speak to events or ideas, but seem to remember videos already being included in our previous version.
From your description, it sounds like you are running into an issue being tracked as CUSTOM-2565 in the Jive 9 platform. However, to confirm and track this behavior, please submit a case in your custom group where a member of our support team can assist in linking your instance to this issue and provide updates and additional information on this issue.
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