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In my previous life (Oracle), this was something we got via Omniture or our own reporting integration as there was nothing in Reports (we were on-premise). I just took a look here in JiveWorks and the Reports seem to be the same. However, I did find a small gem for you. Here in JiveWorks, the author of a blog (and I assume anyone with moderator or higher permissions) can see Impact Metrics. On the right, a little below Actions, you can see this (taken from the first blog I wrote here):
When you click on it, you get a wealth of good stuff to assess the effectiveness of a blog:
Although it does not call out "Followers", I believe "Subscribers" is synonymous. The above was captured by clicking on Days and Subscribers. There are also scores for Sentiment and Impact which have some kind of formula (sorry, I forgot what someone told me about these). Since I never saw this with Jive on-premise, I assume it is a tool only available with Jive Cloud.
I hope this gives you insight in some fashion!
Super useful, thank you.
This is a system blog, so it's not as ideal as the space>content>blogs filter that has views, etc.
It does seem crazy to me that there's a button to follow a blog, but no way to see who has taken this action. It HAS to be there somewhere!
Snag - who has access to see those metrics? Do they need mod rights?
In my community any regular user can click on the impact metrics for any post and see the info, I believe you might find the same in your community.
In our Community the Impact Metrics are available to anyone who has "Edit" rights to the content, with the option to go in an "Make Public" so everyone can see. So for a blog post that typically means just the author. At least that's how we are set up. Would love to make it so that Impact Metrics are visible to all by default.
I've always thought this a bit odd about blogs as well. But the blog concept itself is a bit odd in Jive, isn't it, kind of a mix between a Place (you can follow them separately from the Group or Space they are in) and Content (the blog itself doesn't have content, but contains content in the form of blog posts).
The only way I've found to determine the number of followers a Blog (the "place") has is through an API call for example...
...where you would replace the domain with yours and the xxxx with the id for your blog. (I find the id by going to the Manage page of the blog, then the id is in the URL in the address bar.) You would then see something like this:
I should mention that we are on Jive 8.0. on-premise, so your mileage may vary.
Per this example: www.yourdomain.com/api/core/v3/places?filter=entityDescriptor(37,xxxx)
And per the article here: Finding the Content ID and Place ID using Jive v3 API
The two parameters used by the entityDescriptor field are:
- Jive Object Type
- Jive Object ID
To look up a place, you can use the following API end point: /api/core/v3/places?filter=entityDescriptor(<Object Type>,<Object ID>)
To look up content, you can use the following API end point: /api/core/v3/contents?filter=entityDescriptor(<Object Type>,<Object ID>)
The article states that the Object type for all social groups is 700. In your example, is "37" the universal Object Type for a space?
I cannot find a list of all "object types" within Jive.
Content types are here: Content types, Object ids, permissions and you and 37 appears to be the "Content Type" for a blog, so maybe Object Type and Content type are interchangeable in this context?
If yes, is there a means within the Admin console or through JSON/DES to find the Object ID?
This is a pretty cool means to check followers for a particular object (content, space, group, etc.)
This is another area where blogs blur the lines between Place and Content. It has, for example, a "content type" of 37, but if you use the url string to look up Content (/v3/contents?...), it gives you an error. Use the url string for Places (/v3/places?...), however, with 37 as your ObjectID and, voila, you get a valid response. The list of ObjectIDs at the bottom of Finding the Content ID and Place ID using Jive v3 API has a pretty comprehensive list of the different Object IDs.
The simplest way I've found to get the Object ID is to append "/api/v3" to the end of the URL for a place or content, for example:
The id field you see at the top of the JSON is the Object ID. (Of course, you can scroll further through the JSON to find the ContentID or PlaceID if that's what you're really looking for.)
Not surprisingly, perhaps, this trick does not work for a Blog. To find the ObjectID for a blog, go to the "Manage" page for the blog and then look at the URL in your browser's address bar.