Hi, there! I believe your hypothesis is correct, at least according to the metadata presented here: Jive Advanced Gamification Module: Action List. There is no trigger for replying to a question or to a discussion, but you can work with a trigger for when the answer is marked correct, if that helps at all.
I do find it disheartening! We want to deploy this mission --
Great minds like a think.
Spark discussions around client issues, industry trends and receive at least one comment.
Apparently, there is no action for receive a reply or a comment on a discussion or a question.
Sorry, I have not used Bunchball for years...
Hi, again, Prashant Pathak. I am happy to report that I was wrong and you CAN award points for replying to comment threads or questions. I figured it out using Cheatsheet: Metadata for specific custom missions and https://community.jivesoftware.com/docs/DOC-58325#jive_content_id_Metadata_for_Specific_Content.
Here is what you need to do.
1. Make sure you have the Actions MessageEvent-ADDED-thread and MessageEvent-ADDED-question loaded as Action options (click the + next to Actions if you need to add them yourself):
2. Create the discussion or questions thread in a secret group and then reply to it. Look up your User ID in Nitro (I have Nitro in two separate browser tabs to keep the mission open) and click on the Actions tab to get the thread id:
3. Go back to the mission and enter the metadata (this example uses a question):
I hope this works for you, too!