12 Replies Latest reply on Apr 12, 2017 1:50 PM by ted.hopton

    Active - Participating - Contributing Users: What is the true breakdown

    Toby Metcalf

      Good day everyone,

      I understand the breakdown of these three types of members, but when trying to accurately report my membership, can 1 member exist in all three buckets?

      Each month, I measure the activity of my community rather than the total membership; it is important to know who is contributing.

      In these metrics, can someone be Active, Participating, and Contributing?

      How do you accurately determine your users?  Is totaling these three buckets accurate?

      Best and thank you,