I'd like to piggyback to this question. I have a user who wants to utilize custom streams and instruct a group of users to setup the stream to follow a specific tag. Then, when that tag is used the user group will get an iOS banner notification. So far in my testing this has not been successful. Like Alicia is indicating I only see notifications when comments on the posts are done.
Libby Taylor is there anyone who can review these questions or am I missing a document that explains how these notifications work? Any help is appreciated.
I'm certainly not an expert in this regard but just sharing some info based on my testing. There are two places to look at to configure push notifications.
1. In Jive Daily - go to the settings page by clicking the little green head icon in the top left corner of the app (for iphone, not sure how to do it for android), then click the 'Mobile Push Notification' option and make sure the switches are turned on.
2. Preferences from the desktop - from your desktop, click the dropdown next to your avatar and choose preferences. Check the 'Mobile' box for your inbox and for any activity stream for which you want notifications.
I hope this helps!