We have the Google docs integration working successfully in Jive and it works fine in Chrome. We're using individual permissions rather than groups. However, when we use Safari the documents do not display in the browser and we get the following error ""type":"UnauthorizedException","message":"HTTP 401 Unauthorized","code":401"
Reviewing through your description, I would suggest submitting a case in your customer group ( MyJive Secret Support Group Administration FAQ ) as a next step, so that a member of our support team can investigate directly in your instance. When submitting the case, if you could also provide the userid of a user experiencing this behavior along with the specific version of Safari they are using, this should assist with their investigation.