1 Reply Latest reply on May 22, 2017 7:44 AM by jesse.fuller

    "Video playback was aborted" | Video Embedded in Document - Internet Explorer

    lauren.hogue

      Hello!

       

      A small group of our employees are getting an error that "video playback was aborted" when trying to play a video that's embedded in a document in Internet Explorer. The video plays fine if they open the document in Chrome.

       

      (We're on Jive 9 hosted).

       

      Has anyone else seen this before? Any recommendations/suggestions to troubleshoot this would be appreciated.

       

      Thanks!