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Re: Not receiving verification emails; unable to invite people to network
susan.ridgeonMay 18, 2017 4:54 AM (in response to kib)
Hi K B
All the emails are being processed and delivered from our end:
I will raise the question with the Producteev team. In the meantime, I suggest reaching out to your IT team to review the incoming emails from producteev.com.
Thanks,
Susan
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Re: Not receiving verification emails; unable to invite people to network
kib May 18, 2017 7:44 AM (in response to susan.ridgeon)Susan,
Our network administrator says the system has not blocked any emails from producteev or jivesoft.
Furthermore, I established a test account on gmail.
It is also not receiving verification emails.
It is there a way to manually authenticate emails within your system?
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Re: Not receiving verification emails; unable to invite people to network
susan.ridgeonMay 19, 2017 12:29 AM (in response to kib)
Hi K B
The team have asked if you have any email security gateway that might filter these emails?
Thanks,
Susan