3 Replies Latest reply on Apr 20, 2018 2:43 PM by tmaurer

    What does Succesfull Search Queries mean

    susannebrands

      In Community Manger Report you can get a list of the Most Succesfull Search Queries, but what does this means?

       

      Do they need to click on a link in the search results, do they need to press enter or how does it counts this?

        • Re: What does Succesfull Search Queries mean
          jrafter

          Here's the definition  from the Jive documentation site : Analytics

           

          Hope that helps!

           

          Additionally, is an idea under review. There's also some useful conversation about google analytics in the comments of that thread.

          4 people found this helpful
            • Re: What does Succesfull Search Queries mean
              mnevill

              I can't seem to find this documented anywhere and this link doesn't seem to work anymore.  Can anyone clarify what this means exactly? Does it only include results if people typed in a full string in the main search from the site header, viewed results from the pop-up, and clicked on a particular result? Do partial strings count (I didn't see any in our results but I'm quite sure I've personally typed them and clicked on a result)? Are Places and People counted? Does this show results for any searches or only logged-in users?

                • Re: What does Succesfull Search Queries mean
                  tmaurer

                  I can't tell you what it means. But I can tell you that it is generally not terribly usable information. We put a lot of time into investigating it, and it doesn't include things like API searches or tile search. I think the only place it pulls from is spotlight or advanced search. So potentially very skewed.