3 Replies Latest reply on Jun 28, 2017 7:16 AM by lynleeswartz

    Achievements not unlocking in quests?

    lynleeswartz

      Hey All,

       

      Awhile back our consultants logged a ticket with Jive Support when certain achievements weren't unlocking for Quests I've created in my community. I haven't heard any updates and am not sure how to do this.

       

      1) Can anyone tell me if there is anyplace in JiveWorks that I can self-serve to see a status update or where I can go to ask for a status update?

       

      2) Is anyone else having this problem?  I have a JiveX Community in the Cloud, currently.

       

      Thanks in advance for the assist!