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This is our current group review process:
- Whenever someone requests a new Group/Space on the intranet, I ask them to fill out a form to determine their objective, the amount/type of content they have to share, etc. There is a disclaimer at the bottom of that form letting them know that if they request a Place they will be expected to maintain it and ensure that all content is kept up-to-date, and that we'll be performing regular content audits of all Places. Just so they have a heads-up and know what to expect. Then I create their Place, give them admin rights, and train them.
- We have a group on our intranet which I manage for all Space/Group admins, where they can post questions/comments, and share ideas. I post instructional resources there as well.
- We conduct a group audit every six months or so. I've been browsing the list of all groups, sorted by latest activity: oldest first. Then I'll typically send an email to group admins who have had no activity for the past six months, to let them know we're doing a group audit to clean up the community, see if they would like assistance, and send a gentle reminder that any groups with no activity will be deleted.
This is what Jive recommends in terms of best practices:
We still have yet to conduct a Space audit but after we upgrade to Jive 9.0, that will be next on our agenda