3 Replies Latest reply on Jul 20, 2017 4:36 AM by susan.ridgeon

No longer able to add attachments to Task comments on Chrome. OK on Firefox

fernandomg Jun 29, 2017 7:24 PM

Using Version 59.0.3071.115 (Official Build) (64-bit)

When uploading document (e.g. abc.docx) I get a red bar up top saying there was an error. Only happens on chrome.

Re: No longer able to add attachments to Task comments on Chrome. OK on Firefox

susan.ridgeon Jul 5, 2017 2:34 AM (in response to fernandomg)

Hi Fernando,

Do you have a screenshot of the error please?

Can you also please provide the name of the Project and the Task that you are trying to add the attachment to? I can thenraise this with the Producteev team for you.

Thank you in advance,

Susan
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- Re: No longer able to add attachments to Task comments on Chrome. OK on Firefox
  
  fernandomg Jul 18, 2017 2:24 PM (in response to susan.ridgeon)
  
  Hi Susan Ridgeon attached an screen shot after I tried to add an attachment (simple .pdf file) to a comment "test".
  
  This problem is ongoing in Chrome. Not in Firefox.
  
  BTW all my team members report same problem, not just me.
  
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  - Re: No longer able to add attachments to Task comments on Chrome. OK on Firefox
    
    susan.ridgeon Jul 20, 2017 4:36 AM (in response to fernandomg)
    
    Hi Fernando,
    
    Thanks for providing the additional information. I was unable to replicate the same red bar error on Chrome, however, the .pdf document didn't upload.
    
    I have raised this issue with the Producteev team to investigate. Once I have an update, I will post back to the this thread.
    
    Kind regards,
    
    Susan
    
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