4 Replies Latest reply on Jul 13, 2017 11:05 PM by shobha

    Bulk Content management error

    shobha

      Hi Team,

       

      I am doing upgrade to jive 9.0.1 for our on-premise instance  from jive 8.0.4 .

       

      The bulkcontent management is broken which is new feature of jive 9 release. I am getting below error . Is anyone facing the same issue ?

       

       

      When I try to tag / move/delete/set outcome for the selected content I get no modal pop-up in return inspite I get below error. Please advise.jiv

       

      Uncaught TypeError: Cannot read property 'pagination' of undefined

          at jive.bulkmanage.modal.contentSelected.main (5162b80….js:2476)

          at Class.g.getSoyTemplate (5162b80….js:2483)

          at Class.render (28e40408a7ecb7ff4b13b277cb106c917.js:468)

          at Class.render (5162b80….js:2472)

          at Class.render (5162b80….js:2483)

          at Class.render (28e40408a7cb7ff4b13b277cb106c917.js:164)

          at Class.renderInitialViewModal (5162b80….js:2546)

          at HTMLAnchorElement.<anonymous> (5162b80….js:2472)

          at HTMLAnchorElement.dispatch (b524d670ce874a844828f2c6f2b36053.js:31)

          at HTMLAnchorElement.ce.handle (b524d670ce874a844828f2c6f2b36053.js:31)

       

      Best regards,

      Shobha

        • Re: Bulk Content management error
          gopi.gorantala

          Did you see this error in Jive9 OOTB  ?? or with your customization's deployed.. 

           

          I am working on Jive upgrade from 8.0.5 to 9.0.1 on-premises. Let me know if you find something..  it might help me if its Jive 9 bug.

          • Re: Bulk Content management error
            shobha

            I can confirm this error is not due to our customizations as it was the new feature in jive 9 and I havent cusomtized anything in Bulk management module . This is jive introduced bug and in logs I get to see

             

             

             

            INFO: Error parsing /soy/bulkmanage/content.soy: Compilation produced 1 syntax errors. (/soy/bulkmanage/content.soy#1)

            Jul 10, 2017 04:10:57 PM com.google.javascript.jscomp.parsing.ParserRunner parse

            INFO: Error parsing /soy/news/stream/sub_list.soy: Compilation produced 1 syntax errors. (/soy/news/stream/sub_list.soy#1)

            Jul 10, 2017 04:10:57 PM com.google.javascript.jscomp.parsing.ParserRunner parse

            INFO: Error parsing /soy/news/stream/list_item.soy: Compilation produced 1 syntax errors. (/soy/news/stream/list_item.soy#1)

              • Re: Bulk Content management error
                gopi.gorantala

                In your customisations, did you do anything specific to Jive core especially on the contents ? an example would be adding new features to existing Jive core-content like doc-locking, doc-links etc..

                 

                I am asking because the bulk management features use the Jive core defaults and hooks them in it and transfers the content only when it will get the complete dependencies of the content it is transferring. I have no clue, and cannot help you at this moment.. But, once I complete upgrading my web-overlay and plugins, then I can take a look at this why its failing.. 

                 

                My suggestion would be bring your Jive 9.x(local setup) up and running and test this feature. just give it a shot

              • Re: Bulk Content management error
                shobha

                Got this fixed . Have to override processing.soy & content_Selected.soy .