0 Replies Latest reply on Jul 17, 2017 11:05 AM by Mari_SGS

    Jive cloud Admin - Password Reset is not working - Please Help!

    Mari_SGS

      Hi Team,

       

      I have forgot the password for the cloud admin website - https://cloud.jivesoftware.com/admin/ , i have clicked on forgot password link , received a mail with the reset password link but it is not working as it showing with wrong token and does not help in resetting the password.

       

      Please help

       

      My Cloud Admin user : mariselvamohan_venkatachalam@mcafee.com

       

      Screenshot showing blank page and Token failed = true showing in the link, tried several times, it is not working.

      Regards,

      Mari V