From the screenshot above, it's possible the metadata associated with this file has become out of sync or corrupt. However, to confirm and troubleshoot this behavior further, please submit a case in your customer group ( MyJive Secret Support Group Administration FAQ ) as a next step. When submitting the case, please also include the following:
1. Office logs from your machine ( How to Find the Jive for Office and Outlook Logs )?
2. Does this occur on all files, or is it limited to a specific file?
3. Was this previously working for your user?
4. Is this working as expected for other users at your company?
5. LInk to this file in your Jive instance