0 Replies Latest reply on Aug 21, 2017 6:23 AM by fcorti

    Invalid field header specified: "..." The field either does not exist or may not exist within the time range specified.

    fcorti

      Hi all,

       

      I'm using Analytics v2 since few months with quite good results.

      I periodically executing a similar command to the following one.

      My goal is to extract detailed info about visits, use and so on.

       

      https://api-eu.jivesoftware.com/analytics/v2/export/activity?count=all&after=2017-07-20T00:00:00&before=2017-07-20T10:00:00&fields=actorID,timestamp,name,activityType,actionObjectId

       

      Until the 15th of August , everything was ok but after that date I'm experiencing the following error at each call:

       

      Invalid field header specified: "..." The field either does not exist or may not exist within the time range specified.

       

      Playing a little with the fields parameter, every configuration doesn't work for me.

       

      As an example:

       

      The following command succeed (note the period is 2017-07-20T00:00:00 to 2017-07-20T10:00:00).

      https://api-eu.jivesoftware.com/analytics/v2/export/activity?count=all&after=2017-07-20T00:00:00&before=2017-07-20T10:00:00&fields=actorID,timestamp,name,activityType,actionObjectId

       

      The following command fails (note the period is 2017-08-20T00:00:00 to 2017-08-20T10:00:00).

      https://api-eu.jivesoftware.com/analytics/v2/export/activity?count=all&after=2017-08-20T00:00:00&before=2017-08-20T10:00:00&fields=actorID,timestamp,name,activityType,actionObjectId

       

      Thank you in advance for the support.

       

      -F

       

      PS: Including Kristen Gastaldo in the discussion.