1 Reply Latest reply on Aug 30, 2017 6:39 AM by jesse.fuller

    Unable to retrieve password on the Bank of America Small Business Community Jive website.

    bofa

      I am trying to retrieve my password on the Bank of America Small Business Community Jive website. I am getting the following error message:

       

      Your user name and password can't be managed inside Jive because they're controlled by an external identity provider, such as LDAP or Active Directory. Please contact your administrator for help.