0 Replies Latest reply on Aug 29, 2017 8:33 AM by ehughes

    IP address tracking

    ehughes

      I've read the article on ban settings and it says that I need to have ip address tracking turned on, but I can't find any information on where to look for that or how to know if it's turned on.

       

      I'm on version: 7.0.0.1 (hosted not cloud)

       

      I have a user that I've banned that is somehow managing to continue to create accounts. I've banned 3 ip addresses that they use to login into HomeAway itself, but he's obviously worked around that.

       

      Thanks.

       

      Erinn Hughes