3 Replies Latest reply on Sep 18, 2017 10:50 AM by Sarah O'Meara

    Some users get "encoding video" message when viewing videos

    jsummers88

      Recently one of our customers has tried to view videos for a conference we conducted. Other viewers can view the content but she keeps getting "encoding video" on her pc. is this something on jives end or must she update her flash player in order to view the content?