0 Replies Latest reply on Sep 12, 2017 2:43 PM by jramos

    I added a new user as an admin but she still doesn't have access to all of the tasks I created under one of the projects I created

    jramos

      Hi Producteev Team,

       

      I hope all is well. I recently added a new user to Producteev in our L.A. Care (Communications) Network and she is experiencing an issue where she isn’t able to view all of the tasks. The main project where this is happening is titled “002 – LACare.org Production”. Her name is Afton Kobayashi and her email is akobayashi@lacare.org

       

      As previously identified, the solution for this is to trigger a re index of the project, which will correct the problem. Can you please make this happen on your end? It would be much appreciated.


      Thanks,

      Jeffrey Ramos