1 Reply Latest reply on Sep 21, 2017 4:38 PM by Sarah O'Meara

    When Jive Server is down how do we show a custom message to our external community? We'd like to provide them some instructions on how to get to our other support channels.

    kadonna

      We experienced this a few months ago. The jive server that we were on went down for a few hours. When we went to our external community site we just got a generic error message. We'd like to be able to provide our external community with instructions and a link to our other support channels.