Hi Betram, you will need to submit a case in your support group. Juergen Freytag, would you be able to help Betram?
If you don't hear a response from Juergen Freytag, please contact your account owner. If you are unsure who that is, please let me know
thank you for your Information and I will do as advised.
I tried to contact Juergen Freytag for more Information about the account owner but he will not be available before 10/02/2017 and noone else in my organization is able to deliver this Information.
Could you please name the account owner?