0 Replies Latest reply on Sep 21, 2017 10:57 AM by alisonsnet

    Does anyone have ROI metrics for a user community? Specifically for maintenance/renewal type business. We are looking to make the business case to establish one and having stats would be really powerful.

    alisonsnet

      Would love if any B2B Jive customers out there have established ROI metrics. We are making a business case that we really should have one for a two-way dialog with our customers and looking for any facts/stats to help. As an FYI, we are a cloud based software for engineers (facilitate knowledge discovery). Thank you!