I have a favor to ask of you - I would love to hear your input and feedback on how you currently use Jive to collaborate around your customers. For example, do you talk about your customer accounts in Departmental Portals (Support, Sales, Marketing, etc.), in spaces specifically built for each customer account, in individual groups, or none of the above?
I'm looking into how we can make collaboration and communication around your customers even easier and more seamless on Jive regardless of what department is currently engaging in a discussion on a particular customer. Please help me understand where you are now, what limitation you may be facing and any feedback on how you would like to see Jive enhance this experience.