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Hi Mikhail Lenko - we seem to be experience the same issue (it started about 2 weeks ago for us...). Please share any information you may come across regarding this.... We'll do the same.
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This behavior will be probably related to CLOUD-6322
As a quick fix support manipulated below 'system properties'
1) Step 1 is to set / edit them from their default state to the following:
stream.polling.enabled = false
stream.websocket.enabled = true
2) Step 2 is to set them back to what they are supposed to be (default state)
stream.polling.enabled = true
stream.websocket.enabled = false
As on cloud you don't have access to these 'system properties', you should start a private support case to get this resolved
This fix seems to have resolved our issues.