0 Replies Latest reply on Oct 13, 2017 9:48 PM by puja_kumari

    Cause of Not receiving activity and inbox data frequently in Jive hosted environment

    puja_kumari

      Hi All / Ryan Rutan,

       

      We have a jive hosted environment and in past few months we are facing multiple issues, where the activity streams stop working and we stop getting inbox notification.

      Our community is Jive 8 and hosted one. Also, each time the Jive team rebuilds and restart of activity engine the stream which takes 12 to 15 hrs and it causes business loss for us.

      Also, it is very frequent. What can be causing this ? What can be a long term fix for this?

       

      We have yet not got any RCA and long term fix from Jive PS team, awaiting for that but we wanted to know if any one else faces the same behaviour and if we can get some solution here.

       

      Thanks and regards,

      Puja