1 Reply Latest reply on Nov 6, 2017 4:02 PM by Sarah O'Meara

    Notification

    rab92

      Hello,

       

       

      Jive users receive email notifications on documents while this document has not been modified since 2014.

      How is it possible ?

      We use Jive SBS 2016.3.8.1

       

      Thanks

        • Re: Notification
          Sarah O'Meara

          Hi Mick,

           

          Sorry for the late reply. There are a few reasons I can think of where an old document would be reappearing for people.

           

          • If someone moved the document to another space, users would be notified, even though the document itself was not modified
          • If the person is following a document and someone comments on it

           

          Can you confirm that the document has not been moved or otherwise commented on?