17 Replies Latest reply on Jan 8, 2019 10:24 AM by lauren.hogue

    Missing DES data 10/20 - 24

    Helen Chen

      Sharing to try to avert panic for those of you using DES data and are finding your numbers off a bit this week -  There was an outage 10/20 - 24 of the DES functionality resulting in missing data. We have seen this issue in both our Jive-x and Jive-n communities. 


      Here is the message from Support: "Unfortunately we experienced an unplanned outage between the 20th - 24th with our Cloud Analytics Service that has resulted in this issue. The service has been restored but our Engineering team are still working on ingress of data."


      Tagging Jive External Communities, Stephanie Field