0 Replies Latest reply on Oct 28, 2017 7:20 AM by iamsaanvi

    Integration of Salesforce Live Agent in JIVE community?

    iamsaanvi

      Hi,

      We have JIVE community as our front-end. We have Private groups under JIVE and we have provided a widget for Activa Live Chat - Live Chat feature (named as livechat widget).

      now we have enables Live Agent in Salesforce and we will not be using Activa Live chat anymore. We are struggling to integrate new features in JIVE as earlier we had widget which does the integration for Activa Live Chat & JIVE. Can somebody please help me out to understand how i can integrate Salesforce Live Agent in my private group of JIVE community ?? How i can provide the Salesforce Live Agent deployment script in JIVE community?


      Are there any integration or examples available anywhere?

      Thanks

      Saanvi S