9 Replies Latest reply on Jun 14, 2018 3:35 AM by Andrew Gilleran

    Issue with external users being deactivated

    Andrew Gilleran

      This week in our Jive instance, I seem to have had a lot of external contributors have trouble accessing our Jive platform and had a much higher number than usual of deactivated accounts.

       

      How does someone's account become deactivated so quickly even if they have only been set up in the past week or so? What sets off a deactivation? Thanks.