I suspect but am not sure that it has to do with your security for your community. I suggest you submit a case and they can help you navigate through the right settings, if that's the issue.
Many thanks for the quick reply.
I was thinking the same when I first checked, but looks like all our permissions are set correctly.
I guess, as I could not see mobile specific permissions for users
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have you used Jive Daily or Jive Daily Hosted from the appstore?
Please also check the logs on your server side! Maybe there is an issue with SSL setup- we had that and Jive Daily reported that it does not work after entering our jive url.
Can you share a screenshot, please?
Hmmm... I suspect the same. One of the Jive connector is not working (wrong cert) in our prod environment.
However, this is not an issue in our test environment, but Jive Daily is not working there either
I use Jive Daily from both official app stores, and both are not working (see screenshot of the error).
I really don't know what to look for at this stage! I'll have the guys to go through the server logs, see if something pop up.
Many thanks again for the help, much appreciated,
Many thanks for coming back to me.
So, here lies the issue
According to the Jive documentation, we should be able to use the Jive app, Jive Daily app, and the Jive Daily Hosted app if configured.
I cannot see anything that say that the Jive Daily app should not work if you see what I mean.
Unless I got it completely wrong of course, and only the Jive Daily Hosted app will work after we configure it for IOS and Android, but then, what does the Jive Daily app do?
The "normal" Jive app is working fine BTW
Many thanks again,
Jive dialy is for Jive cloud customers only...