There isn't a "simple” way to do this. You can request to get your DB Backups via the JCA tool. But to get everything, you will need to have Jive set up an SFTP so you can get your "statics” folder and all your binaries.
Once you have all 3 DB, the statics, and Binaries you can recreate your Jive instance if needed or make sqlquerries to pull data.
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