4 Replies Latest reply on Dec 21, 2017 2:56 PM by Krista Sherer

    Analytics and impact metrics

    Krista Sherer

      For this chart…


      • “Sentiment” (Sentiment indicates how well your content resonates with your audience. It is based on social action and views.)  What does “40” sentiment mean? On a scale of 100?
      • Impact (Impact shows how your audience reacts to your content by looking at their social actions, such as Likes, Comments, Bookmarks and Shares. Improve your Impact by @mentioning or sharing your content with either the entire community, or just a few colleagues)       Again – on a scale of 100?


      We understand the definitions but want to know more about what the numbers are telling us.