4 Replies Latest reply on Feb 5, 2018 12:26 PM by gbrettmiller

    Global Reach Impact Metric - How is it calculated?


      Hi All,

      I have been searching in community pages/groups, and training documentation to find an explanation of how the Global Reach impact metric is derived. In our community I am seeing posts/documents that I would assume have a larger reach than they actually do. And I would like to understand how it is derived to see whether there are permission issues, or other factors that reduces the Global Reach metric result.

      Thanks for any input!