Hi Faye, can you tell me what product this pertains to so we can move it to the right place? AureaWorks Community Help is where you can post questions about needing help specifically for this community.
It is Jive.
I have a few questions if anyone is able to have a call tomorrow morning UK time?
Sorry Faye, Jive Support can be contacted by submitting a case. Or if another customer wants to give you some tips over the phone, that's great. It sounds like you need launch assistance, in which case our Aurea Professional Services team would be happy to work with you and are totally available for meetings if you'd like to engage them.