1 Reply Latest reply on Feb 8, 2018 11:45 AM by Sarah O'Meara

    Issue with 'Direct Message' template

    saurabh.v.singh@schwab.com

      Hi,

       

      We have observed that the 'direct_messaging/create.SOY' template loads a default JIVE 9 version even if we have customized it in our theme.

      I have tried the following things but none of them worked.

      -> Deleted the template and uploaded it again to the theme with customization.

      -> Deleted the theme and uploaded again.

      -> Cleared system and browser caches.

      -> Restarted the server.

       

      Any known issues related to this?

      Please suggest.

       

      CC:Anusha Dittakavi Manjusha Kokate