1 Reply Latest reply on Feb 20, 2018 8:14 AM by umillm6

    Is it possible to merge two user profiles ?


      Does anyone knows how to merge two user profiles ? 

      We have an external user who has joined ous company.

      Because of our HR database a second user has been created for the same person. Do you know any way to merge these two profiles ?


        • Re: Is it possible to merge two user profiles ?

          Hi, Claire. I am not sure if it will work the same for you as it does us. We have Single Sign On, for one thing. What I do is edit the old, external account to have the same information as the new, employee account so that the system recognizes that as their account when they log in. I then deactivate the empty new account.

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