2 Replies Latest reply on Feb 26, 2018 10:45 AM by julsee

    What happens when a user leaves the company?

    ernestoizquierdo

      What happens when a user leaves the company, his or her contract is terminated? How will their name be shown on the platform? Is there a way to sync the AD and change the persons name into something like: "Contract ended" or "User no longer in the organisation?

       

      This question is related to the new General Data Protection Regulation (GDPR)

       

      Bertrand Quesada Michelle Gantt

       

        • Re: What happens when a user leaves the company?
          michelle.gantt

          Normally users are deactivated once they leave - so that their content stays intact (this would be done during the synch with AD). They then become impossible to find in search or in the People tab - but their content will still show up in search and if someone visits the content and then clicks the user name, they will go to the profile which has a [deactivated] after the name of the user.

           

          If you are synching user data with AD, you could also add a profile field called "Status" and have it be ACTIVE or NOT ACTIVE which would also display on the profile page and could even be in the hover card.

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          • Re: What happens when a user leaves the company?
            julsee

            Here's what it looks like in AureaWorks:

             

             

            I believe they must also have it set up so that it removes the user's profile and avatar pictures and replaces it with the ghost image (I don't believe this happens automatically).

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