3 Replies Latest reply on Mar 30, 2018 5:46 AM by Helen Chen

    Failed to Parse Feed error message and last activity missing

    jburdette

      Good morning, everyone.

       

      We have had an issue since Friday with an error message on our home page that states "failed to parse feed at url:" When we tag content as Announcement, it shows on the home page. However, we are getting this error message now instead of the list of announcements. Also, when we go into a department section or visit a person's page, all the recent activity is missing. The content is still there, but the recent activity is gone. Everything expect one post from Friday is missing from my inbox as well. I am fairly new to Jive so I was hoping I could get some pointers on how to tell what the root cause of this issue is.