1 Reply Latest reply on Apr 4, 2018 3:32 PM by kosheno.moore

    ETA On AWS Outages?

    connorb057

      Has anyone had Jive Intranet outages consistently for the last week? It's been down a considerable amount of time and wondering when it'll be stable again?

        • Re: ETA On AWS Outages?
          kosheno.moore

          Hi Connor,

           

          Today's incident is now restored.  You can get up-to-date incident related communication directly from our technical team by going to Jive Software Status or logging a support ticket from your AureaWorks private support groups.

           

          Aurea is taking actions to prevent incidents such as this in the future. In the past couple of weeks, we had two incidents which impacted some AWS customers.  We've implemented mitigating measures over the weekend related to the first incident. We are actively working on identifying root cause for today's incident. We apologize for any inconvenience caused.