I also have this issue:
- I do not receive any producteev notifications via email
- I can not create a new producteev account because I do not receive any "confirm your email adress" messages after signing up (tried with several gmail and company email adresses)
- I do not receive password reset email adresses
I looked into the email header of the last mail I got from producteev which is from 28th of March 2018. It says:
Received: from o1.emailapp.producteev.com (o1.emailapp.producteev.com [22.214.171.124])
I checked the IP adress of the producteev mailserver in several blacklist databases and got the following results:
Blacklist Reason TTL ResponseTime
LISTED SORBS SPAM 126.96.36.199 was listed Detail 3600 73
So it looks like producteev email server got listed on a blacklist! Maybe there is also another reason why we do not receive emails from them, but that is the first thing producteev should fix immediately!
-> Producteev support has to contact the blacklist service here and make sure they get removed from the blacklist:
Maybe if producteev support will not react some one else who reads this message will feel called to contact the blacklist service and ask them to remove the IP?
There are uncountable duplicate posts from users that CURRENTLY seem to have the same problem:
Does Producteev still receive support???
They are ending the service May 11, 2018. There was a post on this yesterday. Astonishing.
Do you have a source for this post? I searched for it and couldn't find. Thanks